Resources for teams that live in email
Guides, free templates and tools, research, and honest comparisons for teams that share Gmail inboxes and use AI to reply faster without losing control.
Free tools and templates
Guides
Set up a shared inbox in Gmail
Three ways to set up a shared inbox in Gmail: delegation, a Google Groups collaborative inbox, or a shared inbox app. Steps included.
Share Gmail without the password
Share a Gmail inbox safely without giving out the password: Gmail delegation step by step, its limits, and a shared inbox option.
Delegation vs collaborative inbox vs shared inbox
Gmail delegation, Google Groups collaborative inboxes, and shared inbox apps compared: who each is for, limits, and costs.
Respond to a journalist request
A step-by-step way to answer journalist requests quickly and accurately: triage, confirm the deadline, draft, approve, and follow up.
Manage a press inbox
A practical system for running a shared press@ inbox: ownership, labels, response times, approvals, and the tools that help.
Reply to a partnership proposal
How to answer a partnership or co-marketing proposal: what to include when you say yes, no, or not yet, with ready-to-use templates.
Organize Gmail labels for a team
A label system for team email in Gmail: how many labels to use, how to define them, and how to apply them consistently with AI.
Use AI to draft email safely
A practical checklist for using AI to draft work email: full-thread context, no invented facts, zero data retention, human approval.
Research
Solutions
For PR teams
How PR and press teams use Tutti to answer journalists faster: press@ in one inbox, AI-labeled requests, drafted replies, approval.
For partnerships teams
How partnerships and business development teams use Tutti to answer every proposal the same day, with AI drafts and approvals.
For events teams
How events teams use Tutti to manage speaker invitations, sponsorship inquiries, and vendor email across Gmail accounts.
For agencies
How PR and marketing agencies use Tutti to manage client inboxes, draft replies with AI, and get approval before anything sends.
For founders
How founders and executive teams use Tutti to delegate inbox triage and drafting to AI and an assistant while approving what matters.
For nonprofits
How nonprofit communications teams use Tutti to answer donors, press, volunteers, and partners from shared Gmail inboxes.
Best tools
Best shared inbox for Gmail
The best shared inboxes for Gmail and Google Workspace in 2026, compared on AI drafting, approvals, setup, and price.
Best AI email assistant for teams
AI email assistants built for teams, not just individuals: shared inboxes with AI drafts, approvals, and privacy compared.
Best shared inbox for PR teams
The best shared inboxes for PR, press, and communications teams: handling press@ email, journalist requests, and approvals.
Alternatives
Front alternatives
Six Front alternatives compared on AI drafting, approvals, Gmail support, and price, from AI shared inboxes to free Google options.
Hiver alternatives
Hiver alternatives for teams on Gmail compared: AI shared inboxes, Gmail extensions, help desks, and the free Google option.
Missive alternatives
Missive alternatives compared for teams that want stronger AI drafting, approvals, or a bigger platform, with pricing for each.
Help Scout alternatives
Help Scout alternatives for teams whose inbox is not a support queue, plus the help desks to consider if it is. Prices included.
Zendesk alternatives
Lighter Zendesk alternatives for teams that mostly handle email, from AI shared inboxes for Gmail to simpler help desks.
Superhuman alternatives
Superhuman alternatives for teams that share an inbox: AI shared inboxes, team inboxes, and Gmail collaboration tools compared.
Comparisons
Tutti vs Front
Tutti vs Front for Gmail teams: AI reply drafts, approval before send, flat pricing, and privacy compared side by side.
Tutti vs Missive
Tutti vs Missive compared: AI drafting from the full thread, approval workflow, labels, privacy, and pricing for Gmail teams.
Tutti vs Hiver
Tutti vs Hiver for Gmail teams: AI reply drafts, human approval, pricing per workspace vs per user, and data handling compared.
Tutti vs Help Scout
Tutti vs Help Scout: when a communications team needs an AI shared inbox for Gmail rather than a customer support help desk.
Tutti vs Gmelius
Tutti vs Gmelius compared for Gmail teams: shared inbox, AI labeling and drafts, approval before send, privacy, and price.
Tutti vs Superhuman
Tutti vs Superhuman: an AI shared inbox for teams with approval before send, compared to a fast personal AI email client.
Tutti vs Google Groups collaborative inbox
Google Groups collaborative inbox vs Tutti: when free assignment is enough and when a team needs AI drafts and approvals.
Tutti vs Zendesk
Tutti vs Zendesk: why communications teams on Gmail choose an AI shared inbox over an enterprise ticketing suite.
Tutti vs Intercom
Tutti vs Intercom: an AI shared inbox for Gmail with human approval, compared to an AI-first customer service platform.
Tutti vs HubSpot Service Hub
Tutti vs HubSpot Service Hub: a focused AI shared inbox for Gmail teams compared to a CRM-connected help desk.
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