The short answer
Nonprofit communications teams are small and answer everyone: donors, journalists, volunteers, and partner organizations, usually from a few shared Google Workspace addresses. Tutti gives them one shared inbox, AI labels and drafts for every conversation, and approvals before sending, so a lean team can reply to every supporter quickly and accurately.
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The problem with nonprofit email
Nonprofit communications teams are small and answer everyone: donors who want to know how their gift is used, journalists covering a cause, volunteers asking how to help, and partner organizations proposing joint work. It all lands in a few shared Google Workspace addresses, and when a lean team is busy, the supporter who wrote in simply does not hear back.
How Tutti works for nonprofits
- Every shared address in one inbox. Connect info@, press@, and giving@ alongside staff inboxes.
- Supporters sorted automatically. AI labels each conversation, such as Donors, Press, Volunteers, and Partners.
- A draft for every supporter. Replies are written from the full thread, with facts like [gift amount] or [program name] left for staff to confirm.
- Volunteers can help safely. Give volunteers the member role: they draft and submit, and staff approve and send.
- Privacy by default. Only label-matched mail is imported, and AI runs on zero-data-retention providers.
A label setup for nonprofits
Templates for nonprofits
See also how to set up a shared inbox in Gmail.
Frequently asked questions
Does Tutti work with Google Workspace for Nonprofits?
Yes. Nonprofit Google Workspace accounts are regular Google Workspace accounts, so they connect through Google sign-in like any other.
Can volunteers draft replies without sending them?
Yes. Give volunteers the member role: they can submit drafts for review, and staff approve and send.